Privacy policy
Last updated: December 3, 2025
Spoileroo operates this store and website, including all related information, content, features, tools, products and services (the “Services”). The Services are powered by Shopify.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, shop, or interact with our Services. By using the Services, you agree to the practices described in this policy.
Personal Information We Collect
We may collect the following types of personal information:
- Contact details: name, shipping/billing address, email, phone number
- Financial information: payment card details, transaction history
- Account information: username, password, preferences
- Transaction data: items viewed, added to cart, purchased, returned
- Communications: emails, support messages, inquiries
- Device & usage data: IP address, browser type, pages visited, time spent on site
How We Collect Your Information
- Directly from you (when you create an account, place an order, contact support)
- Automatically (via cookies, analytics tools, and your device)
- From Shopify and trusted service providers (payment processors, shipping carriers, etc.)
How We Use Your Information
- To fulfill and ship your orders
- To process payments and prevent fraud
- To manage your account and provide customer support
- To send order updates, tracking info, and service messages
- To improve our website, products, and shopping experience
- To send promotional emails (you can unsubscribe anytime)
- To comply with legal obligations
How We Share Your Information
We may share your information with:
- Shopify – our platform provider
- Payment processors, shipping carriers, fulfillment partners
- Marketing and analytics providers
- Marketing partners (for ads and promotions)
- Affiliates or in case of a business sale/merger
- Law enforcement when legally required
Relationship with Shopify
Our store is hosted on Shopify. They provide the platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and applications. Shopify also helps power personalized advertising and analytics.
For full details on how Shopify handles your data, please see the Shopify Privacy Policy.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing emails (use the unsubscribe link)
- Opt out of targeted advertising or “sale/sharing” of data (where applicable)
- Request a copy of your data (data portability)
- Withdraw consent at any time
To exercise these rights, email us at support@spoileroo.com.
Cookies & Tracking
We use cookies and similar technologies to improve your experience, analyze traffic, and show relevant ads. You can manage cookie preferences in your browser settings.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.
Security
We take reasonable measures to protect your information, but no system is 100% secure. We cannot guarantee absolute security during transmission or storage.
International Transfers
Your information may be processed in the United States or other countries outside your residence. We use approved mechanisms (such as Standard Contractual Clauses) when transferring data from the EU/UK.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy here and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: support@spoileroo.com
Thank you for trusting Spoileroo with your information. We’ve got your back.